The practice is open but due to the Welsh authority guidelines, are still limited with the treatments that we can offer to our patients.
We are currently operating a ‘closed door’ system and you will not be able to attend the practice without making an appointment first.
All appointments are to be made through email or telephone call.
If you arrive at the practice without an appointment you will be asked to leave.
When calling for an appointment you will be screened in depth on the following: your Covid19 status or symptoms, your medical history and an in depth triage about your dental problem. Please give all details to the best of your ability – failing to do so could delay an appointment being made.
You will be advised to attend the practice alone. If this is not possible, screening will also be needed for the person accompanying you. Only one person may attend with a child
You will be contacted again 24 hours before and on the day of your appointment, to assess your clinical needs have not changed and to check your Covid19 status.
Please be reassured that we are working through our patients as quickly and efficiently as we can and your understanding is greatly appreciated at the difficult time